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PRIVACY POLICY

Last Updated: March 26, 2026

1. Introduction

Chengdu United Airlines Zhiyu Technology Co., Ltd. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our games, websites, applications, and related services (collectively, the "Service").

By accessing or using the Service, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

2. Information We Collect

We may collect the following categories of personal information:

  • Account Information: When you create an account, we may collect your username, email address, password, and other registration details.
  • Profile Information: Avatar, game nickname, and other information you choose to provide.
  • Device Information: IP address, device identifiers, operating system, browser type, hardware model, and mobile network information.
  • Usage Data: Game progress, achievements, in-app purchases, gameplay analytics, and interactions with the Service.
  • Payment Information: When you make purchases, payment details are processed by third-party payment processors. We do not store full payment card information.
  • Communications: Records of your correspondence with our customer support team, including emails and chat logs.
  • Location Data: With your consent, we may collect approximate location based on IP address or device settings.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve the Service.
  • To process transactions and manage virtual items and in-game purchases.
  • To communicate with you, including sending service updates, promotional offers, and responding to support inquiries.
  • To personalize your gaming experience.
  • To enforce our Terms of Use, prevent fraud, and ensure security.
  • To comply with legal obligations.

4. Legal Bases for Processing

We process personal information based on:

  • performance of a contract with you;
  • compliance with legal obligations;
  • your consent; and
  • legitimate interests, such as improving our Service and preventing fraud.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist with hosting, analytics, payment processing, customer support, and other operational functions.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
  • Legal Compliance: When required by law, regulation, legal process, or government request.
  • Protection of Rights: To protect the rights, property, or safety of the Company, our users, or the public.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We will ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

7. Data Security

We implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When no longer needed, we will securely delete or anonymize your information.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access, correct, or update your information.
  • Delete your personal information.
  • Object to or restrict certain processing.
  • Withdraw consent at any time (where processing is based on consent).
  • Data portability.

To exercise your rights, please contact us at the email provided in Section 13. We will respond within the timeframes required by applicable law.

10. Children's Privacy

Our Service is not directed to children under the age of 13 (or the relevant age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it.

11. Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to enhance user experience, analyze trends, and administer the Service. You can manage cookie preferences through your browser settings, but some features may be affected.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be notified via the Service or by other reasonable means. Your continued use of the Service after the effective date constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]